How are owners and operators preparing for the future? Planning to navigate the new levels of ADR and rate? How do they see their relationship with operators evolving? How are they structuring their businesses to cope with the current environment?
Kevork Deldelian Chief Executive Officer – Millennium Hotels & Resorts
Chief Executive Officer – Millennium Hotels & Resorts
A seasoned hospitality professional, with over three decades of Operational and Senior Leadership experience, Kevork was appointed as Chief Operating Officer for Millennium Hotels & Resorts Middle East and Africa in March 2017. He was promoted to Chief Executive Officer of Millennium Hotels & Resorts, Middle East and Africa in August 2019 to continue his vision towards evolving the Millennium brand and lead it to reach new heights of success.
Under his strategic leadership, the company witnessed rapid growth with closer to doubling its portfolio since he took over, that resulted in leading the company to become one of the fastest-growing hotel management companies in the region.
He oversees the company’s divisions and its operations across the Middle East and Africa where Millennium Hotels & Resorts Middle East and Africa operates over 40 hotels with over 14000 keys and 35 hotels in the pipeline.
Kevork has a focused vision on ‘people development’ and has successfully launched a comprehensive four-tier national development programme centring the career advancement of fresh graduates, executives and leaders. Before joining Millennium Hotels & Resorts in the Middle East and Africa, Kevork held the position of Vice President Asset Management at Tetra Hospitality Investment LLC, the holding company for the Lakhraim Business Group’s hospitality sector where he overlooked the performance of the Tetra-owned hotels along with all future developments and acquisitions. He is also a member of the Bethlehem University Tourism Institute (BUTI), Board of Directors.
Anthony Ross Chief Executive Officer – JA Resorts & Hotels
Chief Executive Officer – JA Resorts & Hotels
2019 has been marked as the year of change for JA Resorts & Hotels, with transformation including a forward-thinking brand refresh, an all-new food and beverage portfolio and significant international expansion across the Indian Ocean and Asia. The individual appointed to lead this charge is Australian hospitality veteran, Anthony Ross.
Growing up in buzzing, multicultural Melbourne, Ross fostered a love of hospitality, travelling and farm-to-table food. He fondly remembers his Grandfather’s motel in Victoria, where as a child he would sneak into the walk-in fridge and mischievously play with the switchboard when he got the chance. At age 18, he embarked upon a Bachelor for Business in Catering & Hotel Management from Victoria University and simultaneously completed practical training in both Melbourne and Washington DC.
His illustrious career spans more than 30 years to date and began with the title of Director of Operations at the Pan Pacific Hotel on the Gold Coast of Australia, where he spent 5 years before transferring to Kuala Lumpur as Resident Manager for the same brand. Ross then moved to Singapore with Pan Pacific as Assistant Director of Operations for a 7-year stint. In 1996, he took on another role in Kuala Lumpur before moving back to Melbourne and on to Hong Kong in 1999, where he became Group Operations Manager for Mandarin Oriental Hotel Group. In 2004, Ross made the decision to buy his own property, and developed a luxury lodge named Azur in Queenstown, New Zealand. From 2007 until 2013 he worked with Swire Hotels and opened the award-winning Opposite House in Beijing, subsequently becoming Area General Manager, China for the group.
In 2014, he was appointed as Executive Vice President, Asia Pacific, Middle East and Africa for Preferred Hotel & Resorts based in Hong Kong, overseeing a portfolio of 120 hotels, before heading to Jakarta as CEO of Aryaduta Hotel Group for a further 2 years.
Joining JA Resorts & Hotels in January 2018 as the group’s new CEO, Ross leads a team of more than 2000 associates across Dubai, Seychelles and the Maldives. A legacy UAE brand, JA Resorts & Hotels was born in 1981 and has a widely recognised reputation for excellence, in the management and operation of award-winning resorts and hotels. Taking its name from the original Jebel Ali (JA) Beach hotel, JA Resorts & Hotels portfolio now features 8 distinct properties across the UAE and Indian Ocean, each dedicated to curating unique experiences and creating unforgettable memories.
Tropical escapes include JA Manafaru, the idyllic luxury island resort in pristine, lagoon-ringed Haa Alifu Atoll, at the northern tip of the Maldives and JA Enchanted Island Resort, an ultra-luxurious hideaway of 10 exquisite villas on a private island, in the middle of the protected Saint Anne Marine Park.
Within the UAE, the portfolio offers five-star JA Ocean View Hotel, as well as the deluxe hotel apartments of JA Oasis Beach Tower, both located along ‘The Walk’ in Jumeirah Beach Residence. Other attractive options include the acclaimed JA The Resort - Dubai’s largest experience resort, with 1 million square metres of thrilling activities and 3 unique hotels offering 795 suites and rooms between them– JA Beach Hotel, the all-suite JA Palm Tree Court and JA Lakeview Hotel, a stunning new Golf Course adjacent property due to open on September 1st, 2019. The recently renovated JA Hatta Fort Hotel completes the portfolio as Dubai’s only mountain resort, a secluded getaway amidst the stunning Hajar Mountains landscape.
Ross’ vision for JA Resorts & Hotels includes a focus on driving global expansion, highlighting corporate social responsibility and maintaining a brand promise of unique experiences and unforgettable memories. A big fan of Australian Rules football and cricket, Ross spends his free time as an avid sports spectator, cyclist, and golf enthusiast, in addition to spending time with his wife Jo and 2 sons, Sam and Nick.
Alison Grinnell CEO – RAK Hospitality Holding LLC
CEO – RAK Hospitality Holding LLC
Alison has over 20 years of experience working with the hospitality industry; extensively travelled, she has worked in over 30 countries covering Europe, United States and Middle East/Africa.
Alison comes from a strong financial background, with a BSc in Economics and an ACA Chartered Accountancy Qualification. She started her career with Andersen in the UK and US, moving to PwC in 2001.
Alison moved to the Middle East from PwC in London to help establish and develop PwC’s Middle East Hospitality and Leisure practice into a leader in its field. Her roles were initially as Middle East Hotels Lead, and ultimately as the Middle East Real Estate, Hospitality and Leisure Leader.
Alison joined RAK Hospitality Holding as CFO overseeing the Finance and Treasury functions of the group as well the Finance & Business Support cluster whilst also supporting the advisory arm of the group, RAK Hospitality Asset Management LLC.
Alison was promoted to CEO effective 1st of August 2019.
Christophe Landais Chief Executive Officer – Action Hotels
Chief Executive Officer – Action Hotels
Christophe Landais (64), MBA, offers more than 30 years of experience at Senior Executive Management levels in the hospitality sector combining personal leadership with business acumen and entrepreneurship to develop performance culture.
Passion for winning with 3 keys for success: vision, leadership and teamwork. Dynamic leader with proven expertise to lead the company development ensuring sustainable revenue growth.
Possesses in depth regional hospitality market knowledge, country specific cultural and economic challenges awareness to effectively manage a territory spanning across the GCC countries (KSA, UAE, Bahrain, Kuwait, Oman, Qatar), Egypt and Iran.
Leverages on a robust hospitality operational background and cross-functional expertise (Development, Finance, Legal, HR, Marketing & distribution, Media) to successfully achieve goals.
Recognised relationship builder and ambassador together with sound listening and communication skills to foster continuous stakeholders’ engagement.