11:00 - 13:00
Back after a successful 2019 debut we put the spotlight on the latest trends, New concepts & business models emerging in hotel F&B. How are Hotels transforming their F&B offering to compete with the ever evolving and sophisticated demands of today’s guest to ensure maximum ROI for owners?
11:00 - 13:00
13:00 - 14:00
14:00 - 15:00
Transforming Your Digital Brand Strategy: It’s Personal, It’s Business
How can you use your social media and online presence the right way for your business and personal brand? Learn the easiest ways to use impactful digital and social media tools for yourself and for your company.
Sherif El-Kheir Account Director - Acquisition & Growth Accounts – LinkedIn
Account Director - Acquisition & Growth Accounts
Sherif has been with LinkedIn MENA for 5 years now, and over the past couple of years he has played a pivotal role in setting up the Real Estate vertical within the LinkedIn Marketing Solutions. During this time, he partnered with many Real Estate developers to help them identify regional & international investors and raise awareness in many new markets.
Ali Shahid Marketing Director – Bench Events
Ali heads up digital marketing strategy, brand management and content distribution across Bench Events. Working closely with event directors, he plays a key role in developing marketing systems and infrastructure while deploying new digital campaigns for key products across priority markets.
With over 12 years' experience in international B2B marketing, Ali has delivered high ROI marketing for several categories of events including: trade shows, leadership conferences, investment forums and professional training. Passionate about working in teams - he has recruited, trained and managed more than 35 marketing managers and executives in his career.
15:00 - 18:00
15:00 - 15:25
What technologies have the potential to transform tomorrow for the hotel industry and guest experiences?
Floor Bleeker – Chief Information Officer MEA and Global Strategic Programs, Accor; President, HTNG
Chief Information Officer MEA and Global Strategic Programs, Accor; President, HTNG
Floor was appointed Chief Information Officer MEA and Global Accor Strategic Programs in November 2018 when, after a prolonged period of substantial growth, Accor established a consolidated IT function in the region. Floor and his senior team are responsible for the strategic direction and day-to-day delivery of IT services and solutions for all Accor brands in Africa and the Middle East, and for the technical integration of brands headquartered in the region. Floor is also responsible for global strategic IT programs for the Accor Group.
Prior to joining Accor, Floor was CIO for Mövenpick Hotels & Resorts for five years. In this role, he was responsible for IT strategy, program development and implementation across the wider Mövenpick Group. Taking on the position during a period of substantial challenge, he successfully led the IT function through the changes required to update legacy systems to meet the demands of a rapidly developing hospitality market. This included steering the organization through the adoption of Cloud services, and establishing Mövenpick Hotels & Resorts as global pioneers in hospitality Cloud technology.
With nearly two decades of multinational experience in the luxury hospitality industry, Floor has a substantial background in IT strategy development and execution, business analysis and application development. He prioritizes team leadership and performance management as fundamental to delivering on the ambitious demands of the industry. He started his IT career in Radisson SAS Hotels & Resorts in Belgium before moving to Dubai as Director of IT for The Emirates Academy of Hospitality Management. He then took up the position of VP Business Solutions for Jumeirah Group, a post he held for nine years.
Floor holds a Bachelors degree in Hotel Administration from Hotelschool, The Hague, the Netherlands and an MBA degree from the University of Colorado, Colorado Springs, USA.
Accor IT MEA is responsible for the day- to-day delivery of IT services and solutions for all Accor brands in Africa and the Middle East as well as for the integration of newly acquired brands. Its role is to create a consistent and positive impact on the business success of all Accor brands through the delivery of effective and innovative technology solutions. Accor IT MEA has six business priorities that support the global strategic direction during this period of transformation, with five areas of expertise – Customer Service Management, Digital Transformation, Brand Integration, New Developments and Shared Services.
15:25 - 15:40
See Cognitive AI in action and how can be integrated and leveraged to enhance guest experience, in-house and online.
Tomy Varghese Director – Times World
Proud to be from amongst the early generations of computer engineers, Tomy spans over 27 years of professional experience in the fields of Data Research, Business Development, Communications, Technology and training. Even during the 80s, he worked on Speech processing and Inter language translators. Tomy is an avid follower of Cognitive technologies and its induction into real world scenarios. He has been qualified in Mass communication and Psychology in addition to his computer engineering graduate-ship.
Tomy is the founder director of Times World, which, in 13 years, is now one of the leading data management, research and digital transformation companies in the region. With multiple development and support centers, the company serves their regional and global names – both private and government. Times team handles a bundle of solutions to the hospitality industry with solutions ranging from Data Management, Application conceptualization, development to AI induction. Times World is long-standing partner for Marriott International and serves a wide portfolio of digital services to hundreds of their hotels.
15:40 - 16:10
What can you do to prepare your business?
Donald Bremner Director – Hospitality Advisory Partners LLC
Hospitality Advisory Partners LLC
Mark Hamilton Head of Digital Solutions, MENA P&DS – JLL
Head of Digital Solutions, MENA P&DS
Mark Hamilton is a Digital Transformation specialist in the Real Estate Industry currently Head of JLL's Digital Solutions Team in Middle East and Africa. With over 10 years experience, he is committed to deriving maximum value through out the real estate life cycle via the utilization of new technologies, data management and workflows.
Mark also led as the international representative to Stanford University for two fortune 500 companies in relation to Virtual Design and Construction and the Digital Cities Summit. He has been exposed to a variety of high profile and complex projects such as the New York City World Trade Center Redevelopment Program and various record breaking Theme Park Development projects through out the Middle East.
Mark led one of the largest asset digitization projects in the world, which included 3D Scanning and Modelling of over 33 Million Square Feet in Riyadh, KSA. Mark implemented the contracting, team building, management and delivery of the 3D LiDAR Scanning and BIM Production – as well as overall digital delivery strategy. Mark also provided key digital delivery strategies and management to high profile developers and agencies throughout the UAE and Saudi Arabia.
His direct project experience prior to his digital lead role includes:
• Procurement and Digital Delivery Strategy to Emaar
• BIM and Ride Vendor Procurement Strategy input on Sea World Abu Dhabi for
• Project manager role with Miral on the 700M AED Ferrari World Phase 2
• Program management role on the $16 Billion World Trade Center
Redevelopment project in New York City USA
-King Abdullah Financial District Digital Solutions – Asset Digitization Phase 1 (approximately 3 Million SQM)
-Emaar various Leisure and Entertainment Developments, Dubai, UAE
-SeaWorld Abu Dhabi , Abu Dhabi, UAE
-Building Information Modelling Data Capture Market Research – Stanford University
-Center for Integrated Facility Engineering (CIFE), Palo Alto, California
-Ferrari World Abu Dhabi BIM Consultancy Services Expansion, Abu Dhabi, UAE
-One World Trade Center, New York City, USA
-9/11 Memorial Museum at World Trade Center, New York City, USA
-Transportation Hub at World Trade Center, New York City, USA
-Water Infrastructure Engineering New Jersey, USA
-International Water Infrastructure Research, Guayaquil, Ecuador
Jalil Mekouar Founder and CEO – inHovate Solutions
Founder and CEO
Jalil Mekouar is a visionary global leader and entrepreneur with 30 years of international investment, finance and asset management experience in hospitality, real estate, wellness, and technology spanning over 35 countries in 6 continents with the world’s largest hotel operators, investors, developers, advisors and asset managers. He is currently the Founder & CEO of inHovate Solutions, a technology venture that is set to disrupt and revolutionize the hospitality industry! Stay tuned for that…
Jalil Mekouar was most recently the CEO - Hotels for Majid Al Futtaim, a leading international retail, real estate, hospitality and leisure conglomerate with over US$ 16B of assets, and he sits on various Advisory Boards including Delos - a New York based global wellness, real estate and technology pioneer - alongside Deepak Chopra, Leonardo DiCaprio and other inspiring celebrities and illustrious thought leaders who have a major influence on the sustainability and well-being of our planet and its inhabitants ( https://delos.com/company/peop... ).
As a respected thought leader and a trusted hospitality, real estate and wellness advisor to a variety of investors, developers and operators, he has developed a vast global network of relationships, successfully established partnerships, businesses and JVs internationally, and is frequently invited to speak at international conferences around the world.
In addition to his MBA from Cornell University and his various certifications in Fund & Asset Management, Real Estate Finance, Board Director Certification for Public Listed Companies, etc. Jalil Mekouar is passionate about wellness and technology and, as an avid learner, he has also pursued certifications in Artificial Intelligence from MIT, as well as Data Science Coding, while working on his WELL-AP Accreditation by the International WELL Building Institute. He also served as an Ambassador to the Global Wellness Institute and the Global Wellness Day, and is amember of the Royal Institution of Chartered Surveyors (RICS), and other international professional associations.
16:10 - 16:25
Christian Merieau Founding Partner – MMAC Design Associates
MMAC Design Associates
With 30 years of experience in interior design, Mr. Merieau has honed his skills from the foundations of interior craftsmanship rising to the ranks of senior management. After an early education in hotel administration, he obtained a degree in Interior Design in 1989 and later qualified as Interior Architect in Geneva, Switzerland. Christian Merieau relocated in Dubai 2005 as Managing Director for well know international design firm. After nearly 20 years with this firm designing projects for international hotel operators, he launched in 2013 MMAC Design Associates, an Award winning interior design consultancy agency based in Dubai, specialized in mid-scale & luxury hospitality design. Mr. Merieau was listed on several occasion as one of the most influential designer in the Middle East by Commercial Interior Design magazine and is a regular speaker at international design & hospitality conferences.
16:25 - 16:40
Looking at how implementing smart technologies in construction and operation can provide real long-term operating cost savings and help to retain asset value.
16:40 - 17:00
When travelling constantly how can you navigate the hotel breakfast buffet to ensure that while your airmiles soar your keeping your waistline and health in check.
Mark Arnall – Performance Coach for F1 Driver Kimi Raikkonen
Performance Coach for F1 Driver Kimi Raikkonen
Mark Arnall worked in F1 for 24 years as Fitness Trainer and Physio working with two World Champion drivers, Mika Hakkinen and Kimi Raikkonen. During this period Mark has worked for McLaren, Ferrari, Lotus and Alfa Romeo.
17:00 - 17:15
The importance of sleep is now being recognized as a powerful tool to improve your work and life. Learn how to make the most of your time in bed.
Stephen Marks Thought Leader Global Wellness Institute & Founder – Mind Body Building
Thought Leader Global Wellness Institute & Founder
Mind Body Building
Stephen has been practising yoga for over 20 years. His yoga story has taken him around the world and into many styles and schools with an interest in the philosophy of yoga too. He is equally focused on relaxation techniques and mind/body connection. He did his teacher training with the shamanic school of yoga in the rainforests of Costa Rica and is further qualified with the yoga nidra network. He describes yoga nidra as the single most important contribution to yoga in the 21st century. He teaches classes in central London and also delivers workshops around the world. He has worked with google, international law and accountancy firms and is a regular speaker at conferences on sleep, welltech and healthy buildings and writes often for the wellness press.
15:30 - 17:30
A series of round tables focused around some of the key markets and development opportunities in the GCC. Meet, pose questions and share knowledge with industry experts as well as fellow attendees. Please be aware for some of the session attendees will be asked to sign up in advance and entry will be restricted.
Closed door conversation with MEED experts on the state of the geo-political landscape, economic conditions and what the future holds.
Richard Thompson Editorial Director – MEED
Richard Thompson is the Editorial Director of MEED. He is responsible for the content of MEED Magazine, MEED.com, MEED Projects & MEED Insights. A keen student of Middle East political and economic affairs, Richard regularly writes and contributes articles to the wider media, including Financial Times and the BBC. He is also a regular speaker on Middle East economy. Richard joined MEED as Managing Editor in February 2003. During his time at MEED, he has covered many areas of the Middle East economy including Saudi Arabia, Egypt, Iraq, Libya, Syria, Jordan and Lebanon. He was named MEED editor in April 2007 and become Editorial Director in February 2010. He has a Masters degree in International Relations, and a Bachelor’s degree in Civil Engineering with Management Law. Prior to becoming a journalist he worked in the UK construction industry for Atkins and for Laing O’Rourke
What are they really thinking and looking for in projects? What can you expect and how should you go about it in the current market?
Zain Qureshi Head of Real Estate – Mashreq Bank
Head of Real Estate
Zain Qureshi is a Managing Director in the Corporate and Investment Banking Group at Mashreq and Head of Real Estate Finance and Advisory. He established the bank’s real estate practice in 2006, which has since grown to encompass debt products, a leading trust management business, buy and sell-side advisory activities, strategic advice, restructuring and capital raising. Zain also heads the Investment and Agency Services and the Corporate Restructuring Portfolio.
Prior to joining Mashreq, Zain held senior positions at Deutsche Bank and Bank of America, where he spent significant time working on the leverage finance side based out of London.
Access is by application and attendees must be owners, investors, appointed asset managers or owners’ representatives. Numbers are strictly limited and only those who have pre-registered will be admitted. Participants will be asked to put forward topics which they would like to table for discussion in advance to the moderator.
Rene Beil Managing Director – Beaufort Global Partners LLC
Beaufort Global Partners LLC
Beaufort Global Partners LLC is a private boutique Investment, Asset Management & Development Firm specializing in hospitality real estate and public market ownership with a focus on hotels, commercial buildings, residential projects, and industrial complexes. The firm is based in Dubai, UAE
René Beil, Managing Director of Beaufort Global Partners LLC, brings a seasoned history in hospitality management, operations, finance, investments, asset management and business development to the group. He has led business development and growth initiatives on multiple continents as prime driver of investments, asset management, and new business development for Sovereign Wealth Funds, Government, Public & Private Companies, Royal Families, High Net-Worth Individuals as well as Family Offices.
He has a proven track record in organization building, discrete off market Private Negotiations & Transactions, Business Development to Asset Management from Boston to Buenos Aires, London to Paris through Dubai to Singapore as well as Hong Kong, accompanied by a comprehensive network of personal relationships at senior principal levels in, Government, Commerce and Finance.
Beil is of German nationality, was born in Singapore and raised in South East Asia, Bali, Manila and Hong Kong, He spent his adolescence in Europe, The Hague, Geneva, Brussels and Paris where he pursued a successful hotel career with InterContinental Hotels and Four Seasons Hotels & Resorts. Subsequently, he ventured to the United States of America, Boston, in the pursuit of academic achievements
From Boston University, Beil holds a Bachelor’s degree in Hotel Management, complemented by a Minor in Marketing and a Master’s degree in Finance and Economics. He is today a member of the Advisory Board to Boston University School of Hospitality
In his past appointment as Vice President Asset Management of Dubai Investment Group, Beil’s responsibilities included the asset management of the international hotel and real estate asset portfolio of Dubai Holding, which incorporated but not limited to the Burj Al Arab, Jumeirah Hotels & Resorts and other international real estate assets. Furthermore, he was mandated to seek investments, develop & grow markets in South America and cultivate business relationships between Middle East and LATAM.
Beil is currently leading the formation as one of the founding members of the Hospitality Asset Managers Association MEA (HAMA MEA) which is being launched during AHIC 2014. He is fluent in English, French, German, Dutch and proficient in Spanish.
Amit Nayak,CHA Vice President and Executive Board Member – HAMA
Vice President and Executive Board Member
Amit is an asset manager with 18+yrs. of experience in asset management, private equity & operations. He is the Vice President of HAMA MEA , a Mentor at iN5 Dubai and on the executive board of the Cornell University Alumni association for GCC.
He leads the development of the hospitality division at WASL and part of the asset management team there. Prior to this he was the Managing Director of HighPoint providing Asset management & Investment advisory within the hospitality, PE & RE space within UAE, KSA & Europe as well Executive Manager for a family office in Bahrain where he managed as owner’s representative assets globally with international top tier operators.
He is an alumnus from the IHMCTAN, Mumbai School of hotel management as well from Cornell NY where he specialized in asset & revenue management with a post-grad in business administration from NMIMS, Mumbai. He holds a CHA license from AHLEI.
17:15 - 18:00
Call for innovators! Do you have an innovation that is going to be a game changer for the hotel industry? Submit your application to Jonathan.Worsley@benchevents.com for the opportunity to pitch to our audience of investors and industry leaders.
Noelle Homsy Development Manager – Shaza Hotels
Noelle joined Shaza Hotels in 2018 to boost the growth of the company in the Middle East, North Africa, and South-East Asia, particularly in the experiential lodging segment. Her diverse background, unique set of skills and innovative mindset allowed her to be an instrumental part in driving Shaza’s new vision and strategic initiatives.
Prior to Shaza, Noelle was handling claims, risk management and arbitration cases for real estate projects in KSA, Kuwait and Lebanon. Her career started in architectural design and project management, where she managed construction sites with 400+ workers at a very young age. She also launched an online start-up to support young Arabs in resume-writing and job applications.
An architect by profession, Noelle holds an MBA from INSEAD, a certificate in Negotiation and Dispute Resolution from Harvard University, and a Masters in Engineering Management from the American University of Beirut. Noelle is also part of the steering committee of the INSEAD Alumni Association in the UAE.
18:30 - 21:00